The Young family will attend my nephew's wedding in PingDong (southern tip of Taiwan) from Dec. 2nd through Dec. 4th. So your orders (placed from late Dec. 1 through Dec. 4th) will be prepared and shipped out on 5th or 6th.
Thanks for your understanding.
Daniel Nov. 29, 2023
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I will not bring notebook with me. So I can only be reachable with gmail installed in my cell phone.
However, I can not guarantee that I will reply to you immediately.
Daniel Dec. 2, 2023 midnight
Thanks for your understanding.
Daniel Nov. 29, 2023
------
I will not bring notebook with me. So I can only be reachable with gmail installed in my cell phone.
However, I can not guarantee that I will reply to you immediately.
Daniel Dec. 2, 2023 midnight
Recently, we had a few orders that payments got through but the eCommerce system could not confirm the orders to buyers. This bothers buyers as well as seller, but I really have no idea where went wrong. It happened on Nov. 4th for 2 orders. Then, things got back to normal after those 2 orders. Now, it is happening again on Nov. 7th. We received the payment but the eCommerce system does not record the order's details. Yes, we have your payment but we can not notify you from the eCommerce system after we shipped your order out later today.
Please accept our apology. But we are quite vulnerable when speaking of the eCommerce provider Weebly. There are already few bugs reported few years ago and they are still there.
Daniel Nov. 7, 2023
It seems that it got back to normal now. Total 5 orders were affected. Nov. 9, 2023
=========================
Please accept our apology. But we are quite vulnerable when speaking of the eCommerce provider Weebly. There are already few bugs reported few years ago and they are still there.
Daniel Nov. 7, 2023
It seems that it got back to normal now. Total 5 orders were affected. Nov. 9, 2023
=========================
Due to Taiwan National Day holiday, post office and FedEx will not be working from Oct. 7 through Oct. 10, 2023. Your orders will be shipped on Oct. 11, 2023.
Thanks,
Daniel Oct. 6, 2023
--------------------------------------------
Thanks,
Daniel Oct. 6, 2023
--------------------------------------------
Registered air package fee to USA is reduced by local post office since October 2023.
Therefore, we revise the fee from $24 to $22 (USA) and $14 to $12 (Hawaii).
Thanks,
Daniel Oct. 3, 2023
----------------------------------
Therefore, we revise the fee from $24 to $22 (USA) and $14 to $12 (Hawaii).
Thanks,
Daniel Oct. 3, 2023
----------------------------------
We have Moon Festival on Sep. 29, 2023 that even FedEx takes a day off.
Your orders might be delayed which please kindly understand. Thanks a lot.
Daniel Sep. 28, 2023
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Your orders might be delayed which please kindly understand. Thanks a lot.
Daniel Sep. 28, 2023
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We will ship out your orders later this afternoon. Daniel Aug. 4, 2023.
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Typhoon Khanun is moving like snail and quite unpredictable, we are not sure if post office will open or not on 4th. We are sorry for the delay. Daniel Aug. 3, 2023 23:15PM
Typhoon Khanun will affect northern Taiwan tomorrow afternoon (left circle is its possible range of tomorrow 11:00AM). If it is too windy and dangerous, we might take tomorrow afternoon off (Aug. 3, 2023). We apologize if your shipment will be postponed to ship out on Aug. 4, 2023.
Daniel Aug. 2, 2023
------------------------------------------
--------------------
Typhoon Khanun is moving like snail and quite unpredictable, we are not sure if post office will open or not on 4th. We are sorry for the delay. Daniel Aug. 3, 2023 23:15PM
Typhoon Khanun will affect northern Taiwan tomorrow afternoon (left circle is its possible range of tomorrow 11:00AM). If it is too windy and dangerous, we might take tomorrow afternoon off (Aug. 3, 2023). We apologize if your shipment will be postponed to ship out on Aug. 4, 2023.
Daniel Aug. 2, 2023
------------------------------------------
PLEASE DO NOT use Contact Form to ask for our notification of re-stock news.
Sometimes a few items (colors) inventory may be running low. If you wish us to notify you when we re-stock, please kindly mail us with specific mail title of items, colors and quantities if possible. Or your mail will be kept at "to notify" folder which we need to read the mail again to know what item to notify you.
I created few folders for better management:
T1 (1.5x6mm)
T2a (2x6mm)
T2510 (2.5x10mm)
T311 (3x11mm)
T3 (3x22.5mm)
T3a (3x25mm)
to notifiy
You can mail us (desther@ms1.hinet.net desther@ms1.hinet.net) to ask for notification.
How I work:
1. For example, you need 3pcs green T3 (3x22.5mm) vials. You can mail us with a title of "Notify me when you get more T3's, need T3G3". I will put you to T3 folder. When we get T3G re-stocked, we will notify you. If you need 3 green, 3 ice blue, 3 yellow, you can mail us with a title like "I need T3G3I3Y3 (stands for T3 3x22.5mm vials green 3, ice blue 3, yellow 3).
2. You need both 1.5x6mm and 3x22.5mm vials
You could mail us with title "Notify me when you get T1 and T3"
Please be aware of the fact that we will NOT notify you unless we have both items for you.
3. Any mail or using contact form to ask for notification, we need to read your mail again to know what items you are asking for. The mail will be categorized in "to notify". These will not be handled at higher priority unless we notified all those on specific folder (T1, T2a, T3....etc.)
Thanks for your understanding and make our notification job easier.
Thanks,
Daniel Jun. 7, 2023
--------------------------
Sometimes a few items (colors) inventory may be running low. If you wish us to notify you when we re-stock, please kindly mail us with specific mail title of items, colors and quantities if possible. Or your mail will be kept at "to notify" folder which we need to read the mail again to know what item to notify you.
I created few folders for better management:
T1 (1.5x6mm)
T2a (2x6mm)
T2510 (2.5x10mm)
T311 (3x11mm)
T3 (3x22.5mm)
T3a (3x25mm)
to notifiy
You can mail us (desther@ms1.hinet.net desther@ms1.hinet.net) to ask for notification.
How I work:
1. For example, you need 3pcs green T3 (3x22.5mm) vials. You can mail us with a title of "Notify me when you get more T3's, need T3G3". I will put you to T3 folder. When we get T3G re-stocked, we will notify you. If you need 3 green, 3 ice blue, 3 yellow, you can mail us with a title like "I need T3G3I3Y3 (stands for T3 3x22.5mm vials green 3, ice blue 3, yellow 3).
2. You need both 1.5x6mm and 3x22.5mm vials
You could mail us with title "Notify me when you get T1 and T3"
Please be aware of the fact that we will NOT notify you unless we have both items for you.
3. Any mail or using contact form to ask for notification, we need to read your mail again to know what items you are asking for. The mail will be categorized in "to notify". These will not be handled at higher priority unless we notified all those on specific folder (T1, T2a, T3....etc.)
Thanks for your understanding and make our notification job easier.
Thanks,
Daniel Jun. 7, 2023
--------------------------
VERY IMPORTANT ANNOUNCEMENT FOR ALL AMERICAN orders:
Shipping fee increase for all American orders from Mar. 5, 2021 onward. It will be a huge increase as our post office informs that USPS raise their fee drastically. They have to adjust accordingly.
$2 unregistered air parcel will be increased to $6.
$5 registered air parcel increased to $12
$10 registered packaged increased to $23
$28 EMS speed post increased to $38 (will remove this option as FedEx is $46 and goes much faster)
Daniel Feb. 6, 2021
----------------------------------
Shipping fee increase for all American orders from Mar. 5, 2021 onward. It will be a huge increase as our post office informs that USPS raise their fee drastically. They have to adjust accordingly.
$2 unregistered air parcel will be increased to $6.
$5 registered air parcel increased to $12
$10 registered packaged increased to $23
$28 EMS speed post increased to $38 (will remove this option as FedEx is $46 and goes much faster)
Daniel Feb. 6, 2021
----------------------------------
For some reasons, we DO NOT take orders from France nor do we ship to France.
I revised the French shipping fee to $999 which I hope you can understand and do not consider to buy if you locate in France. Daniel Nov. 17, 2021
====================
I revised the French shipping fee to $999 which I hope you can understand and do not consider to buy if you locate in France. Daniel Nov. 17, 2021
====================
Recent tracking shows that all shipments to USA get back to normal. Shipments are not held too long at customs.
Updated Sep. 14, 2022
----------------------------------------
Just found out from tracking that USA customs must be expecting all shipments more strictly as quite some shipments showed "Inbound into customs" and took 3-4 weeks to become "Inbound out of customs". Those showed "processed through facility ISC CHICAGO IL (USPS) in early August just turned out to be "Inbound out of customs". So it was very likely not an issue of USPS but was held by customs check-up. Please be more patient to wait for your shipment. Thanks.
Updated on Sep. 1, 2022 Daniel
-----------------------------------
Recently, we do our routine tracking of all American shipments (registered air packages) and find that some recent shipments were stopped at ISC CHICAGO IL (USPS). I wish all of you to know that pushing USPS from your side is more effective than we do from Taiwan. After we shipped out your order, you should receive a notification mail with a tracking number (please read our FAQ page to find out how to find that number). You may ask us for the tracking number as we keep all data in the file. Please use that number (should be CGxxxxxxxxxxTW) to check with your local USPS office.
And I honestly hope you can try to choose FedEx as they offer excellent service and is very efficient in regards to "Delivering your shipment". Postal system still works perfectly worldwide. But let's say they handle way too many mails, parcels, packages all day long. When one tiny trouble occurs, it becomes "everyone's business is nobody's business." For a shipment heading to same shipping address via same registered air package, it could take as fast as 4-5 days or as long as 35-50 days. In general, 10-20 business days is standard. For a FedEx shipment to an USA address, it always takes 1-3 days, maximum 5 days.
FedEx adjusts their shipping fee constantly according to their fuel charge. We are actually paying $2 or $5 more than we charge you for choosing FedEx. But we are OK to absorb this fee as you get your shipment faster and everyone is happy.
Daniel Aug. 28, 2022
-----------------------------------
Updated Sep. 14, 2022
----------------------------------------
Just found out from tracking that USA customs must be expecting all shipments more strictly as quite some shipments showed "Inbound into customs" and took 3-4 weeks to become "Inbound out of customs". Those showed "processed through facility ISC CHICAGO IL (USPS) in early August just turned out to be "Inbound out of customs". So it was very likely not an issue of USPS but was held by customs check-up. Please be more patient to wait for your shipment. Thanks.
Updated on Sep. 1, 2022 Daniel
-----------------------------------
Recently, we do our routine tracking of all American shipments (registered air packages) and find that some recent shipments were stopped at ISC CHICAGO IL (USPS). I wish all of you to know that pushing USPS from your side is more effective than we do from Taiwan. After we shipped out your order, you should receive a notification mail with a tracking number (please read our FAQ page to find out how to find that number). You may ask us for the tracking number as we keep all data in the file. Please use that number (should be CGxxxxxxxxxxTW) to check with your local USPS office.
And I honestly hope you can try to choose FedEx as they offer excellent service and is very efficient in regards to "Delivering your shipment". Postal system still works perfectly worldwide. But let's say they handle way too many mails, parcels, packages all day long. When one tiny trouble occurs, it becomes "everyone's business is nobody's business." For a shipment heading to same shipping address via same registered air package, it could take as fast as 4-5 days or as long as 35-50 days. In general, 10-20 business days is standard. For a FedEx shipment to an USA address, it always takes 1-3 days, maximum 5 days.
FedEx adjusts their shipping fee constantly according to their fuel charge. We are actually paying $2 or $5 more than we charge you for choosing FedEx. But we are OK to absorb this fee as you get your shipment faster and everyone is happy.
Daniel Aug. 28, 2022
-----------------------------------
PLEASE DO NOT use Contact Form to ask for our notification of re-stock news.
Some items inventory are running low. If you wish us to notify you when we re-stock, please kindly mail us with specific mail title of items, colors and quantities if possible. Or your mail will be categorized at "Others" folder we will process at a later stage after we notified those who gave us specific information.
I created few folders for better management:
T1 (1.5x6mm)
T311 (3x11mm)
T3 (3x22.5mm)
Others
You can mail us (desther@ms1.hinet.net desther@ms1.hinet.net) to ask for notification.
How I work:
1. For example, you need 9pcs green 1.5x6mm vials. You can mail us with a title of "Notify me when you get more T1's, need T1G9". I will put you to T1 folder. When we get more T1's, we will notify customers by the sequences of when we get your request. Or you can title a mail like "I need T1G12I10Y5R3O8U2P3W2B6 (stands for T1 1.5x6mm vials green 12, ice blue 10, yellow 5, red 3, orange 8, purple 2, pink 3, white 2 blue 6).
2. If you need 6pcs of 3x22.5mm green vial. Mail us with title "Notify me when you get T3G, need 6". Or "Notify me when you get new T3's, need T3G5I5Y3" (five green, five ice blue and three yellow), I will put your mail to T3 folder.
3. You need both 1.5x6mm and 3x22.5mm vials
You could mail us with title "Notify me when you get T1 and T3"
Please be aware of the fact that we will NOT notify you unless we have both items for you.
4. You just titled your mail like "Notify me when you get more vials" with what you need in the mail content which means I have to read your mail again to know what to do. It will be categorized in "Others" folder and be processed after I notified all those on T1, T311, T3...etc. folders.
5. Same as above but you use our Contact Form instead of a mail, we will put your request to "Others" as well.
If we do not have sufficient vials re-stocked, we will serve those T1, T311, T3 customers first.
Happy New Year!
Thanks,
Daniel Dec. 31, 2022
-----------------------------------------------
Some items inventory are running low. If you wish us to notify you when we re-stock, please kindly mail us with specific mail title of items, colors and quantities if possible. Or your mail will be categorized at "Others" folder we will process at a later stage after we notified those who gave us specific information.
I created few folders for better management:
T1 (1.5x6mm)
T311 (3x11mm)
T3 (3x22.5mm)
Others
You can mail us (desther@ms1.hinet.net desther@ms1.hinet.net) to ask for notification.
How I work:
1. For example, you need 9pcs green 1.5x6mm vials. You can mail us with a title of "Notify me when you get more T1's, need T1G9". I will put you to T1 folder. When we get more T1's, we will notify customers by the sequences of when we get your request. Or you can title a mail like "I need T1G12I10Y5R3O8U2P3W2B6 (stands for T1 1.5x6mm vials green 12, ice blue 10, yellow 5, red 3, orange 8, purple 2, pink 3, white 2 blue 6).
2. If you need 6pcs of 3x22.5mm green vial. Mail us with title "Notify me when you get T3G, need 6". Or "Notify me when you get new T3's, need T3G5I5Y3" (five green, five ice blue and three yellow), I will put your mail to T3 folder.
3. You need both 1.5x6mm and 3x22.5mm vials
You could mail us with title "Notify me when you get T1 and T3"
Please be aware of the fact that we will NOT notify you unless we have both items for you.
4. You just titled your mail like "Notify me when you get more vials" with what you need in the mail content which means I have to read your mail again to know what to do. It will be categorized in "Others" folder and be processed after I notified all those on T1, T311, T3...etc. folders.
5. Same as above but you use our Contact Form instead of a mail, we will put your request to "Others" as well.
If we do not have sufficient vials re-stocked, we will serve those T1, T311, T3 customers first.
Happy New Year!
Thanks,
Daniel Dec. 31, 2022
-----------------------------------------------
Taiwan Power Company is coming to do electrical maintenance from 09:00 - 16:00 on Mar. 28, 2023.
We will take a day off on Mar. 28th.
Post office and FedEx will be off during Apr. 1st through Apr. 5th for our Tomb Sweeping Day holiday.
All orders from 14:00PM of Mar. 31 through 14:00PM of Apr. 6th will be shipped out on Apr. 6th.
Daniel Mar. 27, 2023
----------------------------------
We will take a day off on Mar. 28th.
Post office and FedEx will be off during Apr. 1st through Apr. 5th for our Tomb Sweeping Day holiday.
All orders from 14:00PM of Mar. 31 through 14:00PM of Apr. 6th will be shipped out on Apr. 6th.
Daniel Mar. 27, 2023
----------------------------------
We are having 228 Peace Remembrance Day holiday. Post office and FedEx are off on Feb. 27. We will ship your orders out on Mar. 1, 2023.
Daniel Feb. 27, 2023
Daniel Feb. 27, 2023
Happy Lunar New Year!
We will be off from Jan 18 through Jan 29, 2023.
Local post office and FedEx will not be working from Jan 21 through 29.
All orders collected after EST 01:00AM of Jan. 18, 2023 will be shipped out on Jan. 30, 2023.
We thank you for all your support in year 2022.
Sincerely wish everyone a peaceful and prosperous year in Rabbit Year.
Daniel Jan. 15, 2023
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We will be off from Jan 18 through Jan 29, 2023.
Local post office and FedEx will not be working from Jan 21 through 29.
All orders collected after EST 01:00AM of Jan. 18, 2023 will be shipped out on Jan. 30, 2023.
We thank you for all your support in year 2022.
Sincerely wish everyone a peaceful and prosperous year in Rabbit Year.
Daniel Jan. 15, 2023
-------------------------------------------