Oct. 10th is our National Day. So we will have holiday from Oct. 9 through 11, 2020. Post office will be off as well. Orders received after 14:30 PM Oct. 9, 2020 Taiwan time will be shipped out on 12th.
.....Daniel corrected on Oct. 9, 2020
.....Daniel corrected on Oct. 9, 2020
Happy Moon Festival!
We will have Moon Festival holiday from Oct. 1 through Oct. 4, 2020. All orders collected during our holiday will be shipped out on Oct. 5, 2020.
---------------------------------------------------------------------------------------
We will have Moon Festival holiday from Oct. 1 through Oct. 4, 2020. All orders collected during our holiday will be shipped out on Oct. 5, 2020.
---------------------------------------------------------------------------------------
Our cost are increased, we have to adjust our pricing accordingly. Sorry.
Some items may take longer to get them re-stocked due to technical issue at our supplier side.
Daniel Sep. 21, 2020
Some items may take longer to get them re-stocked due to technical issue at our supplier side.
Daniel Sep. 21, 2020
Post office staff confirmed with us last Friday that they just re-opened their service for Germany. We will ship your orders out on Monday......Daniel Jun. 14, 2020
We are back from our Lunar New Year holiday. All orders came in from Jan. 21 through 29, 2020 will be shipped out tomorrow.
Thanks and sorry for the inconvenience. Daniel Jan. 29, 2020
Thanks and sorry for the inconvenience. Daniel Jan. 29, 2020
HAPPY CHINESE LUNAR NEW YEAR!
We are having our New Year holiday from Jan. 21 through Jan. 29, 2020 and will re-open on Jan. 30, 2020.
All orders during this period will be shipped out on Jan. 30, 2020.
We apologize for delaying your orders to be shipped out on 30th as the whole nation is taking New Year holiday and post office will re-open on Jan. 30, 2020.
We are having our New Year holiday from Jan. 21 through Jan. 29, 2020 and will re-open on Jan. 30, 2020.
All orders during this period will be shipped out on Jan. 30, 2020.
We apologize for delaying your orders to be shipped out on 30th as the whole nation is taking New Year holiday and post office will re-open on Jan. 30, 2020.
To all of our dearest customers,
Thank you very much for your support and patronage in year 2019.
Thank you very much for your support and patronage in year 2019.
Wish all of you -----
A Happy New Year
and
A Very Prosperous 2020..... :-)
A Happy New Year
and
A Very Prosperous 2020..... :-)
Our National Day is Oct. 10th. So our government adjusted last Saturday to be working day and next Friday (11th) to be non-working day. Hence, we will have a 4-day off from Oct. 10 through Oct. 13, 2019. Orders come in during this period of time will be shipped out on Oct. 14, 2019. Sorry for the inconvenience. Daniel Oct. 8, 2019
Everything gets back to normal tomorrow... Updated on Sep. 30th, 2019 22:45PM
--------------------------------------------------------
Our government just announced to all to take a day off on 30th as the typhoon will be either passing us or coming straight to us on Sep. 30th, 2019. All orders will be shipped on Oct. 1, 2019, even those via FedEx. Sorry for the unexpected delay. ... Daniel 00:30AM Sep. 30th, 2019
--------------------------------------------------------
Our government just announced to all to take a day off on 30th as the typhoon will be either passing us or coming straight to us on Sep. 30th, 2019. All orders will be shipped on Oct. 1, 2019, even those via FedEx. Sorry for the unexpected delay. ... Daniel 00:30AM Sep. 30th, 2019
Sorry that checking out could be a little painful as the indication information can NOT be seen unless you marked them. Weebly (eCommerce provider) said it is a bug and they will try to fix it. Only they are not sure when it can be fixed. We will be forced to change another theme to see if we can get rid of white background and white wording indication...sigh.
Daniel Jul. 24, 2019
Just did the change of theme and it appears to be OK now...:-)
Daniel Jul. 24, 2019
Just did the change of theme and it appears to be OK now...:-)
1.5x6mm red vial has been re-stocked...Daniel May 9, 2019
Sorry that our power company informed us the power will be shutdown from 08:30 through 16:00 of Apr. 11, 2019. They will do maintenance or change something in this area during this period of time. We will not be able to check the mails or print the labels...etc.
Any order that can not be prepared before 08:30 AM will be delayed to next day.
Sorry for any inconvenience this may cause to you.
Daniel Apr. 11, 2019
Any order that can not be prepared before 08:30 AM will be delayed to next day.
Sorry for any inconvenience this may cause to you.
Daniel Apr. 11, 2019
Holiday announcement: We will have Tomb Sweeping Day holiday from Apr. 4 through Apr. 7, 2019. Orders received after this announcement will be taken care of and shipped out on Apr. 8th, 2019. ....Daniel 15:00 PM Apr. 3, 2019
Sorry it took so long to re-stocked T3G (3x22.5mm green) vials. They just arrived....Apr. 1, 2019
New shipment just arrived. T1 (1.5x6mm) vials get back to normal. But T3 (3x22.5mm) need to wait until next shipment....Sorry.
Daniel Feb. 26, 2019
Daniel Feb. 26, 2019
Post office staff informed that some areas of United States are suffering in winter storm as per USPS note, PLEASE BE AWARE OF that your shipment would be affected significantly due to bad weather / traffic condition if you reside in these areas....Daniel Jan. 24, 2019
Post office clerk advised on Jan. 9, 2019 that their HQ received an official notification letter from USPS on Jan. 8th that west coast mail center is facing a critical issue of manpower shortage. So recent shipments heading to west coast might take a few more days longer than ordinary time frame.
....Daniel Jan. 10, 2019
....Daniel Jan. 10, 2019
Feb. 28 is our 228 Peace Memorial Day. As it is Thursday, our smart government swap last Saturday (Feb. 23) with next Friday (Mar. 1). So we worked on Feb. 23 and take a day off on Mar. 1. We will have a 4-day off holiday from Feb. 28 through Feb. 3, 2019. All orders after 14:30 PM Feb. 27 (Taiwan time) will be shipped out on Mar. 4th, 2019
.....Daniel Feb. 25, 2019
.....Daniel Feb. 25, 2019
All orders from Feb. 1st through Feb. 11th were just shipped out..... :-)
Daniel 17:10PM Feb. 11, 2019
Daniel 17:10PM Feb. 11, 2019
When you see this, we have started our holiday earlier as mentioned below. Your order(s) will be shipped on Feb. 11th, 2019.
Daniel 15:59PM Taiwan time Jan. 29, 2019
(California time 23:59PM Jan. 28, 2019)
Chinese Lunar New Year holiday is getting close. The whole nation will have a 9-day holiday. Post office or even FedEx will be off during the holiday from Feb. 2 through Feb. 10, 2019. We need a few more days prior to the holiday for office cleaning and other chores. So we will be off from Jan. 30, 2019 which means the last day we will ship out the orders would be Jan. 29, 2019 (Taiwan time). Then, all the orders from Jan. 30 through Feb. 10 will be shipped out when post office re-opens on Feb. 11th, 2019.
Happy New Year! Wish all of you a great year of the pig.
Gong Xi Fa Cai (or Gong Xi Fa Tsai) to everyone! Daniel Jan. 25, 2019
Happy New Year! Wish all of you a great year of the pig.
Gong Xi Fa Cai (or Gong Xi Fa Tsai) to everyone! Daniel Jan. 25, 2019
New shipment arrived. Although we re-stocked 3x22.5mm green and 3.5x25mm green vials, 3x22.5mm green (T3G) did not come in sufficiently. We will get more but it will need 3-5 weeks to get them. Daniel Jan. 19, 2019
:-) Happy New Year to All of You ! :-)
All orders will be shipped on Jan. 2, 2019 as our post office will be off during New Year holiday.
Wish you a happy New Year holiday and a very prosperous 2019.
I would like to take this chance to thank all of you for your great support in year 2018 and some even for many years already. Preparing your orders and reading some of your notes have been the most pleasant things of my daily life.
Thank you so much...:-) Daniel Dec. 28, 2019
All orders will be shipped on Jan. 2, 2019 as our post office will be off during New Year holiday.
Wish you a happy New Year holiday and a very prosperous 2019.
I would like to take this chance to thank all of you for your great support in year 2018 and some even for many years already. Preparing your orders and reading some of your notes have been the most pleasant things of my daily life.
Thank you so much...:-) Daniel Dec. 28, 2019
Good news: Our post office announces that they will take Canadian mails, parcels again from now on....Daniel Nov. 29, 2018
----------------------------------------------
Bad news to Canadian customers:
We were told by our post office today that they DO NOT take any mails, parcels, packages heading to Canada temporarily. Assume this is caused by the strike which is still going on.
https://www.canadapost.ca/web/en/blogs/announcements/list.page?cattype=announcements&cat=newsreleases
In order not to take your order(s) and unable to ship them out, we hope all Canadian customers can hold for a while until the strike is over and we remove this note.
Daniel
Nov. 19, 2018
----------------------------------------------
Bad news to Canadian customers:
We were told by our post office today that they DO NOT take any mails, parcels, packages heading to Canada temporarily. Assume this is caused by the strike which is still going on.
https://www.canadapost.ca/web/en/blogs/announcements/list.page?cattype=announcements&cat=newsreleases
In order not to take your order(s) and unable to ship them out, we hope all Canadian customers can hold for a while until the strike is over and we remove this note.
Daniel
Nov. 19, 2018
New shipment arrived. T1Y inventory is still low though ... Nov. 12, 2018
3W 365nm UV flashlight for curing Norland NOA61:
price changed (lower down a bit) as I remove the PVC pipe protection.
It took me so much time to cut and turn both ends of the pipes...Nov. 5, 2018
We are running low or out on many sizes/colors at the moment. They are:
T1I, T1Y (1.5x6mm ice blue and yellow)
T2bI (2x12mm ice blue)
T3G, T3I, T3Y (3x22.5mm green, ice blue, yellow) vials
We are supposed to have new shipment but it has been delayed for a while.
We will re-stock ASAP. But before new shipment arrives, the above will be gone shortly and will not be available until we get new shipment...Nov. 5, 2018
3W 365nm UV flashlight for curing Norland NOA61:
price changed (lower down a bit) as I remove the PVC pipe protection.
It took me so much time to cut and turn both ends of the pipes...Nov. 5, 2018
We are running low or out on many sizes/colors at the moment. They are:
T1I, T1Y (1.5x6mm ice blue and yellow)
T2bI (2x12mm ice blue)
T3G, T3I, T3Y (3x22.5mm green, ice blue, yellow) vials
We are supposed to have new shipment but it has been delayed for a while.
We will re-stock ASAP. But before new shipment arrives, the above will be gone shortly and will not be available until we get new shipment...Nov. 5, 2018
Oct. 10th is our national holiday. Post office does not open. Orders will be shipped out on Oct. 11th, 2018...Daniel Oct. 9, 2018
I am sorry that we are facing a problem on our store's order features. If you have problem to order from us, please kindly let us know:
what vials (vial size, color, quantity), key fob (item number, color, quantity) or any other items shown on our "store" via e-mail to desther@ms1.hinet.net or dy.desther@msa.hinet.net
For those who ordered on Oct. 3rd or 4th, we are not able to inform you about your orders being shipped out from our default method of uploading shipping details here. Please find your mails which we sent one by one individually from our desther@ms1.hinet.net.
I have no idea when Weebly (eCommerce provider) can fix the problem. I am terribly sorry for the inconvenience. Daniel Oct. 4, 2018
what vials (vial size, color, quantity), key fob (item number, color, quantity) or any other items shown on our "store" via e-mail to desther@ms1.hinet.net or dy.desther@msa.hinet.net
For those who ordered on Oct. 3rd or 4th, we are not able to inform you about your orders being shipped out from our default method of uploading shipping details here. Please find your mails which we sent one by one individually from our desther@ms1.hinet.net.
I have no idea when Weebly (eCommerce provider) can fix the problem. I am terribly sorry for the inconvenience. Daniel Oct. 4, 2018
Bad news for Los Angeles, USA customers: Our post office posted a note on their website warning that the mails and parcels heading to Los Angeles are piling up recently which causes severe delay due to man power shortage at local post office. The warning was published on our post office website on Sep. 5 and updated on Sep. 10 which seems that situation has not been improved yet......Daniel Sep. 12, 2018
Please kindly be aware of possible delay due to "customs check-up" is getting more strict lately. Your shipment may or may not be picked up for checking. If it is, it might be held up at customs for 7-14 days before it continues its journey to next stop after it is released. Just recently, we have encountered a greater ratio of shipments being held up at customs for checking. When this happens, it can NOT be tracked at your post office's system. No one in the world can ask customs to do their job faster.
This could be all caused by recent trade dispute between two big countries. We are in Asia as well so are possibly affected while your customs do the random check-up......Daniel Sep. 11, 2018
Please kindly be aware of possible delay due to "customs check-up" is getting more strict lately. Your shipment may or may not be picked up for checking. If it is, it might be held up at customs for 7-14 days before it continues its journey to next stop after it is released. Just recently, we have encountered a greater ratio of shipments being held up at customs for checking. When this happens, it can NOT be tracked at your post office's system. No one in the world can ask customs to do their job faster.
This could be all caused by recent trade dispute between two big countries. We are in Asia as well so are possibly affected while your customs do the random check-up......Daniel Sep. 11, 2018
Sep. 24th is our Moon Festival holiday. Post office does not open, so orders of 22nd through 24th will be shipped out on 25th...Daniel Sep. 19, 2018
Finally the shipment arrived after some unexpected delay...sigh Daniel Aug. 22, 2018.
Sorry that a friend/customer just took nearly all of our 1.5x6mm vial inventory away unexpectedly.
We need to re-stock and will do it ASAP.
Before we re-stock, please accept our sincere apology for the inconvenience ..... Daniel Aug. 9, 2018
Re-listed all remaining 1.5x6mm we still have.....Aug. 11, 2018
Sorry that a friend/customer just took nearly all of our 1.5x6mm vial inventory away unexpectedly.
We need to re-stock and will do it ASAP.
Before we re-stock, please accept our sincere apology for the inconvenience ..... Daniel Aug. 9, 2018
Re-listed all remaining 1.5x6mm we still have.....Aug. 11, 2018
Restock Betalight torches, 0.9x2.4mm green vial, 1.2x5mm green vial, 1.5x4.0mm green vial....Daniel July 9, 2018
Typhoon is now far away from us, but post office does not open till tomorrow ....updated 12:45PM Jul. 11, 2018.
Bad news .... Typhoon Maria is affecting the island at the moment. Our city government just announced to all that we all should take a day off on July 11, 2018. So your orders will be shipped out on July 12 after typhoon is gone.
....Daniel 23:00PM Jul. 10, 2018
Bad news .... Typhoon Maria is affecting the island at the moment. Our city government just announced to all that we all should take a day off on July 11, 2018. So your orders will be shipped out on July 12 after typhoon is gone.
....Daniel 23:00PM Jul. 10, 2018
We will take a day off on Jun. 18, 2018 due to our Dragon Boat Festival. Post office does not open either. So orders come in from Jun. 15 afternoon (after 15:00PM Taiwan time) through 18 will be shipped out on 19th. ...Daniel Jun. 15, 2018
Re-stock some items today. T1645G is available now. Daniel May 21, 2018
Re-stock 1.5x6mm vials...May 7, 2018
Temporarily zero our inventory of T35 (3.5x25mm) and S6-35 key fobs to reserve all vials for a regular customer, sorry. May 5, 2018
Temporarily zero our inventory of T35 (3.5x25mm) and S6-35 key fobs to reserve all vials for a regular customer, sorry. May 5, 2018
We will be off on May 1st, 2018 due to Labor's Day that our post office will be off as well. Apr. 30, 2018
When you read this, your order will be shipped on Apr. 9th, 2018.
....Daniel Apr. 3rd, 2018 14:50PM
....Daniel Apr. 3rd, 2018 14:50PM
We will be having a 5 days off due to Children's Day (Apr. 4th) and Tomb Sweeping Day (Apr. 5th). Our government swaps Mar. 31 to be working day with Apr. 6th. As Apr. 7th and 8th are weekend, our post office (even FedEx) will not open during these 5-day holiday.
If you order during this period (after 15:00PM of Apr. 3rd Taiwan time), please kindly note that we can ONLY ship your order out on Apr. 9th, 2018.
............................................Announced on Mar. 29, 2018 Daniel
If you order during this period (after 15:00PM of Apr. 3rd Taiwan time), please kindly note that we can ONLY ship your order out on Apr. 9th, 2018.
............................................Announced on Mar. 29, 2018 Daniel
As I need to attend a local exhibition for a friend / business partner from Mar. 8th through 10th, some of your orders might be delayed one day. I can only prepare your orders when I finish a day's job at the booth...:-) Please kindly note this possible situation. Thanks.
Daniel Mar. 7, 2018
Daniel Mar. 7, 2018
Feb. 28th, 2018 is our holiday. Post office does not open. We will be shipping out your orders on Mar. 1st, 2018.
Daniel Feb. 28, 2018
Daniel Feb. 28, 2018
Sorry for the delay. One hour ago, we shipped out all orders received from Feb. 13th through Feb. 20th. The delay was caused by our Chinese New Year holiday that most companies and organizations took 6-day holiday.
Thanks for your understanding.
Daniel 16:30PM Feb. 21st, 2018
Thanks for your understanding.
Daniel 16:30PM Feb. 21st, 2018
When you read this, we are entering our Chinese New Year holiday. All orders will be shipped on Feb. 21st, 2018. Thank you very much for your support in the year of Rooster. We look forward to having your continuous support in the year of the Dog ...:-) Daniel Feb. 12th, 2018
Chinese Lunar New Year is coming (Feb. 15 through Feb. 20). We will be off from Feb. 13th through Feb. 20, 2018.
All orders before 14:30PM of Feb. 12, 2018 Taiwan time will be shipped out on Feb. 12, 2018.
Orders after that time will be shipped out on Feb. 21, 2018....Daniel Feb. 9, 2018
Chinese Lunar New Year is coming (Feb. 15 through Feb. 20). We will be off from Feb. 13th through Feb. 20, 2018.
All orders before 14:30PM of Feb. 12, 2018 Taiwan time will be shipped out on Feb. 12, 2018.
Orders after that time will be shipped out on Feb. 21, 2018....Daniel Feb. 9, 2018
Hey guys,
Sorry that I turned on the "review" feature a while ago. But I did not know all reviews must be "approved" by me...sorry. A customer gave us a 2-star review on a 3x25mm red vial which I still approved. Please scroll your screen to the bottom to find a brightness chart before you purchase. Different colors have different wavelength which affect the brightness a lot. Red and blue are dimmer than others, even purple and pink are quite dim as well. But if you like a genuine blue, its wavelength provides a beautiful blue but it is less visible if comparing to an ice blue.
Daniel Feb. 3, 2018
Sorry that I turned on the "review" feature a while ago. But I did not know all reviews must be "approved" by me...sorry. A customer gave us a 2-star review on a 3x25mm red vial which I still approved. Please scroll your screen to the bottom to find a brightness chart before you purchase. Different colors have different wavelength which affect the brightness a lot. Red and blue are dimmer than others, even purple and pink are quite dim as well. But if you like a genuine blue, its wavelength provides a beautiful blue but it is less visible if comparing to an ice blue.
Daniel Feb. 3, 2018
Guess some are having problem to complete their orders successfully as we receive mails to reflect this problem. I am terribly sorry for this which could be caused by Weebly, eCommerce provider. They constantly create some unnecessary problems for their customers...:-(
If you encountered such a problem like "shipping address not the same as your PayPal address" and could not complete your order, please let us know:
1. your PayPal account (so we can invoice you from PayPal)
2. items you wish to purchase (size, color and its relative quantity; or what key fob, beads you like and their color, color sequences...etc.)
3. which shipping option you prefer us to use and charge you
4. to re-assure to get your shipping address correct, please kindly re-confirm with us in the mail about your full shipping address including name, address, apt or suite number if any, phone number (for record and labeling only, we NEVER call).
Thanks,
Daniel Jan. 23, 2018
If you encountered such a problem like "shipping address not the same as your PayPal address" and could not complete your order, please let us know:
1. your PayPal account (so we can invoice you from PayPal)
2. items you wish to purchase (size, color and its relative quantity; or what key fob, beads you like and their color, color sequences...etc.)
3. which shipping option you prefer us to use and charge you
4. to re-assure to get your shipping address correct, please kindly re-confirm with us in the mail about your full shipping address including name, address, apt or suite number if any, phone number (for record and labeling only, we NEVER call).
Thanks,
Daniel Jan. 23, 2018
FedEx has adjusted their freight since Jan. 1, 2018. We have to follow accordingly. It is adjusted from $55 to $59. Daniel Jan. 9, 2018
New 3W 365nm UV flashlight is available. The test was great that a tiny drop of NOA61 on a plastic sheet with UV flashlight on top of it (about 5mm distance), NOA61 was cured 90-95% in 10 seconds. Although it can be operated with both single AA battery or 14500, we recommend to use general AA battery. Also we recommend for keeping flashlight on for 3 - 5 minutes to make sure the applied NOA61 is 100% cured.
Added the flashlight at NOA61 page...Daniel 6/27/2017
Remember to keep NOA61 bottle away or protected while you do the curing task...:-)
Added the flashlight at NOA61 page...Daniel 6/27/2017
Remember to keep NOA61 bottle away or protected while you do the curing task...:-)
Please choose your shipping option carefully. It bothers us recently that customers requested to change shipping option after we wrapped up the shipment or after we shipped out the shipment. We can not get it back from post office to change shipping method, after we handed them your shipment. Hope you can understand and accept us for not taking your change request.
PLEASE DO NOT set any deadline of the shipment's arrival. To avoid possible dispute after we shipped out and could not reach your demand of receiving your order within the time frame you set, we would cancel your order and refund. Sorry but we are far far away from you and all shipments are handled by postal service. We can never control when they can be delivered.
If you order again with similar note to ask shipment arrives no later than a date you set, we will cancel again. The refund will be deducted a handling fee of $0.60 (Every time we fully refund, we actually lost a $0.30 PayPal's not refundable fee).
Daniel Aug. 16, 2017
If you order again with similar note to ask shipment arrives no later than a date you set, we will cancel again. The refund will be deducted a handling fee of $0.60 (Every time we fully refund, we actually lost a $0.30 PayPal's not refundable fee).
Daniel Aug. 16, 2017
To those who use mail@YAHOO.COM
YAHOO.COM server is FAMOUS of blocking mails especially mails from hinet.net even gmail.com. Please check your SPAM / TRASH FOLDER if you purchase from us or try to ask us any question.
A very frustrated Daniel having trouble with those who use mail@YAHOO.COM.....Aug. 6, 2017
YAHOO.COM server is FAMOUS of blocking mails especially mails from hinet.net even gmail.com. Please check your SPAM / TRASH FOLDER if you purchase from us or try to ask us any question.
A very frustrated Daniel having trouble with those who use mail@YAHOO.COM.....Aug. 6, 2017
To those who use mails of yahoo.com, please MAKE SURE that you check with your spam folder to see if you receive any of our mails. Because if you don't, mails from us will be kept at your spam / trash folder no matter how many times or how early we sent mails to you.
We DO NOT deliver all orders by ourselves, shipment carrier said they left a note and we can only believe that they did leave a note. And if you do not pick up your shipment in time, they would be sent back to us.
We have a case (shipment tracking number CC294199212TW) that we shipped out on May 18, 2017. It was attempted to deliver to you on May 24 but failed. We did the tracking and found the result. Postman left a note for pick up. We sent a mail from our gmail on Jun. 4, 2017 to remind the customer to pick up in time. Unfortunately, we did not hear from the customer. Today we received a mail questioning us
"This totally slipped my mind but I still haven't heard anything back from you about this order. I never received it or any word back from you about the order coming back to you."
As I doubt that you might NOT be able to receive our reply at your yahoo.com mail address. So we are replying to you here.
Yes, our post office told us last week that the shipment sat at your post office from May 24 till Jul. 14, 2017. They are now shipping back to us which we WILL need to pay for return postage. Upon our receipt of the return shipment, we will deduct the shipping fee as well as return fee and refund to you. If you still wish to obtain this shipment, please contact us again and MAKE SURE that you can receive our mails at your mail server. I will reply to your mail later and I hope you can read them.
I am really sorry for all of these but we are kind of helpless of not able to reach you via your mail address.
Jul. 31, 2017
Some asked us recently about what glue we would recommend for adhering tritium vials. To my knowledge, American-made Norland could be the best UV adhesive in the world. It may require you to use an UV light source to cure the glue. But if you do not have one, you can just put your application under strong sunshine for a few hours or days. Strong sunshine offers 365nm light to cure the adhesive. Please search our store with "NOA61". I am pretty sure that you can also google and purchase directly from Norland... :-)
Thanks. Daniel Apr. 4, 2017
To all:
If you must add something to your previous order which we have not shipped out yet, please give us a note on your 2nd order especially when you are ordering twice with same items, quantities and colors. That gives us the impression of a possible error at your end by doing the ordering process twice as you thought your first attempt failed. We encountered this case before. So whatever identical order came in without any note will be treated as accidentally-released double order and be canceled and refunded from our side.
Thanks, Daniel
We DO NOT deliver all orders by ourselves, shipment carrier said they left a note and we can only believe that they did leave a note. And if you do not pick up your shipment in time, they would be sent back to us.
We have a case (shipment tracking number CC294199212TW) that we shipped out on May 18, 2017. It was attempted to deliver to you on May 24 but failed. We did the tracking and found the result. Postman left a note for pick up. We sent a mail from our gmail on Jun. 4, 2017 to remind the customer to pick up in time. Unfortunately, we did not hear from the customer. Today we received a mail questioning us
"This totally slipped my mind but I still haven't heard anything back from you about this order. I never received it or any word back from you about the order coming back to you."
As I doubt that you might NOT be able to receive our reply at your yahoo.com mail address. So we are replying to you here.
Yes, our post office told us last week that the shipment sat at your post office from May 24 till Jul. 14, 2017. They are now shipping back to us which we WILL need to pay for return postage. Upon our receipt of the return shipment, we will deduct the shipping fee as well as return fee and refund to you. If you still wish to obtain this shipment, please contact us again and MAKE SURE that you can receive our mails at your mail server. I will reply to your mail later and I hope you can read them.
I am really sorry for all of these but we are kind of helpless of not able to reach you via your mail address.
Jul. 31, 2017
Some asked us recently about what glue we would recommend for adhering tritium vials. To my knowledge, American-made Norland could be the best UV adhesive in the world. It may require you to use an UV light source to cure the glue. But if you do not have one, you can just put your application under strong sunshine for a few hours or days. Strong sunshine offers 365nm light to cure the adhesive. Please search our store with "NOA61". I am pretty sure that you can also google and purchase directly from Norland... :-)
Thanks. Daniel Apr. 4, 2017
To all:
If you must add something to your previous order which we have not shipped out yet, please give us a note on your 2nd order especially when you are ordering twice with same items, quantities and colors. That gives us the impression of a possible error at your end by doing the ordering process twice as you thought your first attempt failed. We encountered this case before. So whatever identical order came in without any note will be treated as accidentally-released double order and be canceled and refunded from our side.
Thanks, Daniel
WEEBLY just did something on improving the shipping feature that creating a bug (very likely). I failed to update my shipping address, hence I can not set up my shipping system to make the store work.
So before they fix the problem, the whole process will fail when you try to check out with an error saying "the store does not ship to your address" or something like that.
We are quite innocent but will do our best to ask Weebly fixes it.
Before that, please use contact form to let us know:
- Your PayPal account
- What you wish to buy (size, color, quantity)
- Which shipping option you prefer: $2 (unregistered air parcel), $5 (registered air parcel), $10 (registered package, for North America only), $28 (EMS speed post, the fastest method).
We will invoice you from PayPal. If you wish to skip the invoicing steps, you may pay directly at our PayPal account (dy.desther@msa.hinet.net) if you know what you intend to buy, which shipping to go...etc.
Sorry for the inconvenience.
Updated 8/13/2016 Daniel
Recently we receive more feedback about unable to complete the ordering process at the final stage of filling in the shipping address, the system instantly shows "can't deliver to the specified address". We apologize for this problem as we tried to fix it a long time ago but could not. This is frustrating because one day it treats a customer like this. The next day, it appears to be quite OK to this customer. We apologize for this potential problem and would like you to advise us what you wish to order via "contact form" with the followings:
1. your PayPal account (in the form of mail address)
2. what you intend to buy : size, color, quantity
3. shipping option you prefer
We will invoice you from PayPal. If the invoice appears to be what you intend to order, please log into your PayPal to pay us. Upon your paying, please double check the shipping address shown on your PayPal info. is correct (some may have moved but forgot to modify their PP account with new address).
Thanks,
Daniel 7/27/2016
So before they fix the problem, the whole process will fail when you try to check out with an error saying "the store does not ship to your address" or something like that.
We are quite innocent but will do our best to ask Weebly fixes it.
Before that, please use contact form to let us know:
- Your PayPal account
- What you wish to buy (size, color, quantity)
- Which shipping option you prefer: $2 (unregistered air parcel), $5 (registered air parcel), $10 (registered package, for North America only), $28 (EMS speed post, the fastest method).
We will invoice you from PayPal. If you wish to skip the invoicing steps, you may pay directly at our PayPal account (dy.desther@msa.hinet.net) if you know what you intend to buy, which shipping to go...etc.
Sorry for the inconvenience.
Updated 8/13/2016 Daniel
Recently we receive more feedback about unable to complete the ordering process at the final stage of filling in the shipping address, the system instantly shows "can't deliver to the specified address". We apologize for this problem as we tried to fix it a long time ago but could not. This is frustrating because one day it treats a customer like this. The next day, it appears to be quite OK to this customer. We apologize for this potential problem and would like you to advise us what you wish to order via "contact form" with the followings:
1. your PayPal account (in the form of mail address)
2. what you intend to buy : size, color, quantity
3. shipping option you prefer
We will invoice you from PayPal. If the invoice appears to be what you intend to order, please log into your PayPal to pay us. Upon your paying, please double check the shipping address shown on your PayPal info. is correct (some may have moved but forgot to modify their PP account with new address).
Thanks,
Daniel 7/27/2016